Terms of Service

About these terms

These terms apply when you use the Araya Homes website (arayahomes.app), our app, or book a visit with us. By creating an account or booking, you agree to them.

Your account

Keep your sign-in details private and the information in your account accurate, including your home address and contact details. You are responsible for activity in your account.

Booking visits

You can request visits from the available times shown in your account. A booking is a request; we may contact you to confirm details, reschedule, or decline work we are not able to do.

Please cancel in your account as early as you can if you no longer need a visit.

Prices and payment terms for a job are agreed with you before the work is done.

Your home and safety

Please make sure we can safely access the areas where work is needed, and tell us about anything we should know before a visit, such as pets, hazards or access instructions.

Content you add

You keep ownership of the tasks, photos, inventory and receipts you add. You allow us to use them only to provide our services to you. Please only upload content you have the right to share.

Acceptable use

Do not misuse the website or app, try to access other people's accounts or data, or interfere with how the service works.

Privacy

Our Privacy Policy at arayahomes.app/privacy explains how we handle your information.

Ending your account

You can stop using Araya Homes at any time and ask us to delete your account. We may suspend accounts that break these terms.

Changes

We may update these terms. If we do, we will update this page and the date below.